Easiest path: use a template
- Workflows → Use Template
- Pick one (recommended: Auto-reply on Instagram DM)
- The visual builder opens with the workflow pre-filled
- Click Save & activate
Build from scratch
- Workflows → Create Workflow
- Pick a trigger in the right panel (e.g., Inbound message)
- Drag steps from the left palette onto the canvas
- Click any step to configure it
- Connect steps by dragging from the bottom handle of one to the top handle of the next
- Click Activate
Branch on conditions
Use the If / else step. It has two outgoing handles:
- true (green, bottom) — followed when the condition is true
- false (red, right) — followed when false; if no false-edge is wired, the workflow halts
Test before activating
Click Test run in the top bar. Pass any JSON payload — it gets exposed to steps as {{trigger.x}} — and see the per-step log inline.
Debug failed runs
Workflows table → row dropdown → View runs. Each run expands to show per-step status, error, and the trigger payload.