Terms of Service
Last updated: December 14, 2024
1. Acceptance of Terms
By accessing or using NEXXSS's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.
2. Description of Service
NEXXSS provides a multi-channel customer engagement platform that enables businesses to manage customer communications across various channels including but not limited to email, SMS, WhatsApp, and social media platforms.
3. Account Registration
To use our services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4. User Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Ensuring your use of the service complies with all applicable laws
- Obtaining necessary consents before collecting or processing personal data
5. Prohibited Uses
You may not use our services to:
- Send spam or unsolicited messages
- Harass, abuse, or harm another person
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or viruses
6. Payment Terms
Paid plans are billed in advance on a monthly or annual basis. Refunds are not provided for partial months of service. All fees are exclusive of taxes, which you are responsible for paying.
7. Intellectual Property
The service and its original content, features, and functionality are owned by NEXXSS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. Limitation of Liability
NEXXSS shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
9. Termination
We may terminate or suspend your account at any time without prior notice for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service.
11. Contact Information
If you have questions about these Terms, please contact us at legal@nexxss.com or write to us at 100 Market Street, San Francisco, CA 94105.